Choosing a Good Trucking Company
As a business owner, it’s important to look into a number of factors prior to picking a trucking company. Every trucker will promise to provide the best experience, only to disappoint you later on.
People usually go for a trucking company that charges cheap, but remember that even if this drives down your transportation costs, this will not amount to anything if your goods do not get to their destination on time. Below are more important things you should consider when choosing a freight forwarding service:
See if they have a license and insurance.
Every company that offers trucking services should have a state-issued license and insurance. But don’t just take their word for it – ask for evidence, especially if you’re shipping certain kinds of goods, like hazardous materials. To know the regulatory requirements for trucking and to know your potential forwarder’s driving record, you can approach any concerned government organization in your state.
See how the staff treats you as a potential customer.
When deciding to use or not to use a trucking company, you also need to look into the manner in which the staff interacts with you. If they don’t seem happy to deal with you, they may have the same uncaring behavior when handling your goods.
Check the company’s fleet.
This part is simple: the forwarder’s fleet should be in good shape, or expect delays and unnecessary expenses. You should take time out to check out the forwarder’s premises in person rather than depending on the photos you will find on their website.
Ask for references and read reviews.
The best way to know about a trucking company is to listen to what their previous clients have to say about them. If they are unwilling to provide references, take your business somewhere else. They could be trying to conceal something from you, and you don’t have to find out. You can also read online reviews, but stick to popular third-party consumer websites for neutrality.
Know what technologies the company uses.
You’d like to know what technology the company uses to monitor its trucks. You will find a whole variety of tracking technologies these days, but in the trucking world, GPS and RFID are the most widely used.
At the end of the day, you’ll want to compare the different trucking companies you’ve considered. All companies can make all kinds of promises, but you have to know what others are offering too before you can tell which one is indeed right for you. And don’t just compare prices. There are other things to consider, like the company’s reputation.